Digital Delivery & Fulfillment Policy
Details on how subscription services, automation quotas, and AI tailoring tools are provisioned upon payment.
1. Nature of Goods & Delivery Method
NeverGetHired is an online Software-as-a-Service (SaaS) career automation platform. We do not ship physical goods or packages. All features, automation limits, resume builder utilities, and job application dispatchers are delivered electronically and provisioned directly through our cloud infrastructure at nevergethired.com.
2. Instant Delivery Timeline (Zero Waiting Period)
Upon successful completion of payment via Stripe (Credit/Debit Card or Secure Digital Wallet), your account tier is upgraded immediately:
3. Accessing Your Purchased Services
Once payment is confirmed, you can access your upgraded benefits immediately by visiting:
- Candidate Dashboard: nevergethired.com/dashboard to view real-time application pipelines.
- Job Portal & Batch Applier: nevergethired.com/jobs to search and trigger auto-apply jobs.
- Smart Resume Builder: nevergethired.com/resume to customize fact-checked ATS resumes.
- Billing Portal: nevergethired.com/billing to view subscription status, quota usage, and invoices.
4. Delivery Troubleshooting & Support
In the rare event that your account does not reflect your upgraded subscription within 5 minutes of completing payment:
- Refresh your browser or log out and log back in to renew your session token.
- Visit the Billing Page to check if a refresh status button is available.
- Contact our support desk at support@nevergethired.com with your transaction ID or account email. Our team will verify and provision your tier promptly.